How do I get started on Utrain?

Simply download the Utrain app from the App Store or Google Play. Create an account, complete your profile, and start exploring trainers, sessions, and community features.
If you are an athlete and want to request verification :
Exceptions may be considered for athlete verification. Follow these steps :

Contact Support:

Reach out to Utrain support expressing your interest in athlete verification.

Provide ID and Proof of Verification:

Submit your ID and offer evidence of verification from a different social media platform.
Verification not only adds credibility to your profile but also enhances trust between trainers and athletes on the Utrain platform. Take these steps to showcase your expertise and authenticity with the verified blue check!

What does it mean if I see a trainer account with a blue check?

If you come across a trainer account adorned with a blue check on Utrain, it signifies a commitment to excellence in basketball training. Here’s what the blue check represents:

Dedication to Learning:

Trainers with a blue check have invested time and energy in completing courses and passing tests. This demonstrates a comprehensive understanding of basketball training principles, from basic to high levels of proficiency.

Certification Achievement:

The blue check indicates that the trainer has achieved certification in their field. Depending on the certification completed, trainers may have been required to undergo a background check and a search related to working with youth.

Expertise and Trustworthiness:

Utrain’s blue check is a mark of expertise and trustworthiness. Clients can have confidence that trainers with this verification have undergone a rigorous process, showcasing their commitment to professionalism and quality training.

Background Verification:

Trainers with the blue check may have passed a background check, emphasizing Utrain’s commitment to providing a secure and reliable platform for both trainers and athletes.

Why It Matters:

Enhanced Trust:

Clients can trust that trainers with a blue check have been ID verified and have demonstrated a strong understanding of basketball training and have met additional verification requirements.

Quality Assurance:

The blue check is a testament to the trainer’s dedication to maintaining high standards in their training practice, contributing to a positive and effective training experience.

Youth-Focused Safety:

Trainers with a blue check may have undergone specific checks related to working with youth, ensuring a safe environment for young athletes. When you encounter a trainer with a blue check on Utrain, you can be confident in their expertise, dedication to learning, and commitment to providing a top-notch basketball training experience. Look for the blue check as a symbol of excellence in the world of Utrain! 🏀🔵

What types of sessions are available on Utrain?

Utrain offers various session types, including individual, group, pick-up, online, event, and soon, camps. Each caters to different preferences and training dynamics.

How do I book a training session on Utrain?

Navigate to the search icon and select location. Type in the location and choose your preferred trainer, select the session, date, and time. Complete the booking process, and you’re all set for your training session. You may also navigate to your selected trainer’s profile where you will find their schedule, posted sessions, and all details.

How does Utrain handle payments for sessions?

Utrain handles payments securely within the app. After booking a session, the payment is processed and automatically collected by the trainer once the session time ends, ensuring a safe, hassle-free, and transparent transaction.

Can I host pick-up games on Utrain?

Absolutely! Use the “Pick Up” session type to host or join spontaneous pick-up games in your area. It’s a great way to connect with local basketball enthusiasts.

How does Utrain handle payments for sessions?

What is the pricing for Utrain?

Utrain is free to download, and there is no monthly subscription fee. Trainers receive 100% of their set price! For Clients, the breakdown is as follows: Processing fee = 2.9%, Platform fee = $1.50 or 2%. If your client prefers to skip processing fees, consider using credits by creating a package!