Faq

What happens when I post a session on Utrain? When you post a session on Utrain, four key actions take place:1. The session becomes available on your profile for booking.2.…

How are refund requests handled on Utrain? When a session is booked, the payment is withdrawn from the athlete and held securely in escrow until the scheduled session's end time.…

What happens if my trainer cancels my booked session? If your trainer cancels your booked training session, a refund will be automatically processed back to your payment method or, if…

What link should I put in my Utrain profile bio if I do not have a website? Your Instagram or Facebook link. We recommend users to enhance their visibility by…

How to add my Utrain profile link in my Instagram or Facebook pages? Simply navigate to your Utrain profile and select Share Profile and Copy Link. Once done, navigate to…

What happens to my package credits once the package date expires? Unused package credits undergo a transition once the expiration date has passed. It’s important to note that these credits…

Why Choose Utrain Packages? 1 Flexibility: Packages offer users the flexibility to book multiple sessions without the need for individual transactions each time. This streamlines the booking process and ensures…

What is the pricing for Utrain ? Utrain is free to download, and there is no monthly subscription fee. Trainers receive 100% of their set price! For Clients, the breakdown…

Is there a way to see athletes in your area on the app? Yes! You can use the search icon at the top of the app, select location, and search.…

What payment options are available on Utrain? Utrain offers various payment options for the convenience of both trainers and clients. Payment methods include Apple Pay, Cash App, debit card, bank…